The shipping time depends on your location and the shipping method chosen. You can find more information about shipping times on our website or by contacting our customer service team.

We will reimburse you within 14 days from the day we receive the returned goods. The refund will be made using the same payment method you used for the order.

To request a refund, please follow the instructions outlined in our return and refund policy on our website. If you have any further questions, please contact our customer service team.

Yes, you can change or cancel your order as long as it has not been shipped yet. Please contact our customer service team as soon as possible to request any changes or cancellations.

Unfortunately, we cannot cancel an order once it has been shipped. Please contact our customer service team for further assistance.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order on our website or the shipping carrier’s website.

You can contact our customer service team by using the live chat feature on our website or by sending an email to [email protected] We are available 7 days a week to assist you.

You are entitled to return your order within 30 days of receiving the goods. Please make sure that the goods are in their original packaging and have the receipt or proof of purchase. Certain items, such as personalized or perishable goods, are not eligible for return. For more details, please refer to our return and refund policy on our website.

Yes, you can return a product if you are not completely satisfied with it. Please make sure to review our return and refund policy for more information on the eligibility and process of returning a product.

Yes, you can return a product if it doesn’t fit. Please make sure to check our return and refund policy for more information on the eligibility and process of returning a product.

We only accept returns for products that are in their original condition and packaging. Used products may not be eligible for return.

Unfortunately, products purchased on sale are not eligible for return. Please review our return and refund policy for more details.

Yes, you can return a product that was given to you as a gift. Please make sure to follow our return and refund policy for the eligibility and process of returning a gift.

If the gift was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of the return. If the gift was not marked as a gift or was shipped to the gift giver, the refund will be sent to the gift giver.

Products that have been personalized or made to your specifications are not eligible for return. Please review our return and refund policy for more details.

Unfortunately, we only accept returns for products purchased within the last 30 days. Please make sure to check the return eligibility before making a purchase.

Unfortunately, we do not offer direct exchanges. You will need to return the product and place a new order for the desired size or color.

We cannot be held responsible for goods damaged or lost during return shipment. We recommend using an insured and trackable mail service to ensure the safe return of the goods.

Unfortunately, delivery fees are not refundable. We recommend reviewing our return and refund policy for more information.

Yes we always ship for free worldwide.

Yes, we offer delivery across worldwide. Please note that shipping times and fees may vary depending on the destination country.

Our products are covered by a warranty against manufacturing defects. If you believe your product is defective, please contact our customer service team for assistance.

Yes, we offer discounts on selected footwear products. You can find these discounted items in the “On Sale” section on our website.

Unfortunately, we do not currently offer gift cards. However, we have a wide selection of branded shoes available for purchase.

We accept PayPal payments, which is a safer and easier way to pay. We also offer cash on delivery for local customers. You can find more information about our payment methods on our website.